Shipping Policy

At Respite, we strive to deliver your orders promptly and efficiently. Below are the details of our shipping process to ensure a seamless experience:

1. Order Processing Time
   All orders are processed within 1-3 business days after payment is received. Please note that orders are not shipped or delivered on weekends or holidays.

2. Shipping Rates and Delivery Estimates
   Shipping charges for your order will be calculated and displayed at checkout. Delivery times may vary based on your location and the selected shipping method.
   Estimated delivery times:

   • Standard Shipping: 5-7 business days
   • Express Shipping: 2-3 business days

3. Order Tracking
   Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s status.

4. Shipping Restrictions
   We currently ship to [specify regions/countries] only. If your location is not listed, we are unable to fulfill your order at this time.

5. Delayed or Lost Packages
   While we aim for timely delivery, delays may occur due to unforeseen circumstances. If your package is significantly delayed or lost, please reach out to us to assist in resolving the issue.

6. Damaged Items During Shipping
   If your order arrives damaged, please document the damage with photographs and contact us immediately. We will work to provide a replacement or refund based on the situation.

Thank you for choosing Respite. We appreciate your support and look forward to serving you!